Job Description
Description We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This contract-to-permanent position offers the opportunity to work in a dynamic environment, providing crucial technical support within a large warehouse setting. The role involves hands-on support for hardware and software, troubleshooting applications, and delivering excellent customer service.
Responsibilities:
• Provide comprehensive desktop support for Windows 10, Windows 11, and Mac/iOS devices.
• Diagnose and repair hardware issues with laptops, printers, and other peripherals.
• Troubleshoot and resolve application-related problems efficiently.
• Handle break/fix support for Thin Clients and Zebra printers.
• Deliver remote and on-site technical assistance as required.
• Coordinate and manage support tickets using a ticketing system.
• Perform desktop imaging and computer setup for new users.
• Reset passwords and resolve access-related...
Responsibilities:
• Provide comprehensive desktop support for Windows 10, Windows 11, and Mac/iOS devices.
• Diagnose and repair hardware issues with laptops, printers, and other peripherals.
• Troubleshoot and resolve application-related problems efficiently.
• Handle break/fix support for Thin Clients and Zebra printers.
• Deliver remote and on-site technical assistance as required.
• Coordinate and manage support tickets using a ticketing system.
• Perform desktop imaging and computer setup for new users.
• Reset passwords and resolve access-related...
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