Desktop Queue Manager

Mexico City, Mexico City 06000 Posted February 25th, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Title : Desktop Queue Manager

Location : CDMX, Mexico

FTE

Roles & Responsibilities

Strong knowledge and experience as L2 End User Desktop Support Engineer both Mac and Windows

Goods hands on experience in ServiceNow

Good Analytical and team handling skills

Good Presentation skills

Excellent oral and written communication skills

Excellent Presentation skills

Worked as EUC Lead or Manager and handled team of 20+ Desktop associates

Good customer handling and escalation resolution skills

Required Skills

TECHNICAL PROJECT MANAGER