Job Description

The Desktop Platforms Engineer will participate in multiple technical teams, including Citrix, Windows Desktop, and Microsoft Intune/SCCM, and contribute to various projects across all functional areas. The role-holder will be a member of the Desktop Platforms team, one of the technical groups that comprises the Firm’s Infrastructure area.

Main responsibilities: 

  • Create and maintain a single and global desktop Standard Operating Environment (SOE) containing all core software components and configurations utilizing Microsoft Endpoint Manager / Intune
  • Troubleshoot and resolve issues related to the deployment and management of desktop, laptop, and mobile devices 
  • Monitor the performance and health of cloud-based and on-premise devices and take corrective action as needed
  • Troubleshoot and resolve user connectivity issues with applications, allocated licenses, devices, and conditional access policies
  • Create and maintai...

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