Job Description
Exponential-e
Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
Your new role:
* Respond to support calls assigned within Service Level Agreements.
* Work as a team to deliver timely resolution to customer requests from telephone and email.
* To be a highly motivated team player with the skills and ability to manage changing priorities.
* Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections.
* Performs general preventative maintenance tasks on computers, laptops, printers.
* Access Management and Maintenance through Active Directory and M365 (Account Provision, Account Revocation, Password resets).
* Escalate issues and involve Service Desk wherever is required to resolve an issue as quickly as possible.
* Field E...
Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
Your new role:
* Respond to support calls assigned within Service Level Agreements.
* Work as a team to deliver timely resolution to customer requests from telephone and email.
* To be a highly motivated team player with the skills and ability to manage changing priorities.
* Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections.
* Performs general preventative maintenance tasks on computers, laptops, printers.
* Access Management and Maintenance through Active Directory and M365 (Account Provision, Account Revocation, Password resets).
* Escalate issues and involve Service Desk wherever is required to resolve an issue as quickly as possible.
* Field E...
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