Job Description

Overview

Who you'll be working for

IT Firm

What requirements you'll need to be eligible

  • Minimum ITE/Diploma graduate with 1 year experience in desktop support

    • What you'll be doing on the job

  • Provide end user technical support for desktop, laptop, mobile devices, printers, and standard business applications.

  • Install, configure, and maintain Windows and macOS operating systems, software, and hardware.

  • Manage device deployment, patching, and updates using Microsoft Intune and SCCM.

  • Monitor and maintain endpoint security, antivirus, and compliance policies through Intune.

  • Troubleshoot hardware, software, and network related issues and resolve incidents within SLA timelines.

  • Perform onboarding and offboarding of users including device setup, account configuration, and access management.

  • Maintain asset inventory, device...

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