Job Description

Description We are seeking a Desktop Support Engineer to provide high-level onsite technical support in a detail oriented corporate environment in Madison, WI. This role is ideal for a experienced desktop detail oriented who thrives in a hands-on setting, supports executive leadership, and can confidently handle escalations, deployments, and onsite networking needs. This is a contract-to-hire opportunity with long-term potential. What You’ll Do Provide advanced onsite desktop support for end users, including executive leadership Manage escalations and rollover tickets from the help desk team Assist with device deployments and system rollouts Use PowerShell to automate tasks and support system administration Support and troubleshoot networking issues onsite in the absence of a network engineer Serve as the point of contact for physical IT needs (hardware installs, connectivity, workstation setups, etc.) Deliver a high-touch, customer-focused support experience Technical Environment Micr...

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