Job Description

Location: Davangere

Education Qualification:  Bsc IT/ Diploma – IT

Experience: 1-3 years

Roles & Responsibilities:

  • Address user tickets regarding hardware, software, and networking.
  • Walk customers through installing applications and computer peripherals.
  • Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions.
  • Conduct remote troubleshooting Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs. Follow up with clients to ensure their systems are functional.

    • Desired Skills:
    1.Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments
    2.Excellent problem-solving and multitasking skills.

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