Job Description

You’ll join a team of exceptional leaders and individuals who strive for growth and improvement across our business. The Information team plays a crucial role in the success of our organization, and you have a passion for ensuring both our business and customers are supported through world-class programs and services.

The Desktop Support / Helpdesk Technician provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role requires strong troubleshooting skills, excellent customer service, and the ability to work in a fast-paced environment.


Preferences:

  • We are primarily a Windows-based Microsoft Dynamics 365 (D365) environment, so strong Windows expertise is essential.

  • macOS support knowledge is also desired to assist with mixed-device environments.

    • Key Responsibilities:

  • Respond to requests for technical assistance via phone, chat, email, or in p...

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