Job Description
Job Description
- Provide onsite hardware and software support services to clients, including troubleshooting and resolving break/fix issues for PCs, printers, mobile phones, and tablets.
- Diagnose and repair end-user system failures, including desktops, laptops, printers, mobile devices, and other peripheral equipment.
- Troubleshoot and resolve network connectivity issues from the user device to the network.
- Perform regular meeting room checks, ensuring that all AV equipment, connectivity, conferencing systems, and room technology are functional for meetings.
- Support the setup, operation, and troubleshooting of IT, AV, and conferencing equipment for company events and townhalls.
- Implement virus detection, eradication, and endpoint protection procedures.
- Support and maintain asset and inventory management activities, including CMDB tagging, physical inventory checks, and accurate record updates for all IT equipment and ...
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