Job Description

Job Description
Details:
  • Diagnose and repair end-user system failures, including desktops, laptops, printers, mobile devices, and other peripheral equipment.
  • Troubleshoot and resolve network connectivity issues from the user device to the network.
  • Perform regular meeting room checks, ensuring that all AV equipment, connectivity, conferencing systems, and room technology are functional for meetings.
  • Support the setup, operation, and troubleshooting of IT, AV, and conferencing equipment for company events and townhalls.
  • Implement virus detection, eradication, and endpoint protection procedures.
  • Support and maintain asset and inventory management activities, including CMDB tagging, physical inventory checks, and accurate record updates for all IT equipment and mobile devices.
  • Assist users with Microsoft 365 productivity tools, including Teams and Outlook, and support setup and configuration of mobile devices and tablets.
  • Co...

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