Job Description

Deskside Lead at TATA Consultancy Services (Philippines) Inc. will oversee on-site IT support delivery across client locations in Cebu City.

You will drive service performance, escalation handling, and end-user experience while leading a team of deskside engineers and technicians. The role requires 8–12+ years of experience, strong ITIL foundation, and expertise in Windows, Microsoft 365, AD, SCCM/MECM, Intune and ServiceNow.

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