Job Description

Tata Consultancy Services is seeking an experienced Deskside Support Lead to oversee onsite IT support across client locations in Metro Manila. You will drive service delivery, manage performance, and act as the escalation point for complex issues while mentoring a team of engineers and technicians.

The role requires strong technical knowledge of Windows endpoints, Microsoft 365, ITSM tooling, and stakeholder management to deliver exceptional end-user experiences and maintain SLA commitments.

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