Job Description

Job Description:

We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client based in Cork.

The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment.

The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner.

Responsibilities

  • Working on behalf of DXC Technology.
  • Providing wide ranging Deskside support to end users in office environments
  • Work to resolve issues accurately and efficiently, within set targets and in a professional manner
  • Maintain a dedicated commitment to service quality & customer experience
  • Take ownership of tickets esca...

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