Job Description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Oversee SAP Systems Operations
  • Manage incident, problem, and change management
  • Oversee SAP monitoring, job scheduling, and system health checks
  • Coordinate with BASIS, functional, and infrastructure teams
  • Define and track SLAs/KPIs for SAP support and operations
  • Ensure timely resolution of tickets and user issues
  • Manage internal and external teams managing application support.
  • Plan upgrades, patches, and enhancement packs
  • Manage transports across Dev, QA, and Production
  • Ensure minimal downtime during releases
  • Maintain system documentation and runbooks
  • Implement SAP security, authorizations, and compliance controls
  • Support audits (SOX, internal, external)
  • Identify automation and efficiency opportunities
  • Improve system performance and reduce downtime ...

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