Job Description

Department

Manager

Summary

The primary responsibility of the department manager is to focus on the customer while maintaining inventory and operating

efficiencies to ensure all customers are receiving the highest levels of customer service.  Create a culture that

concentrates on service through inventory and operating standards. Every job at Ace Peninsula Hardware ultimately impacts the customer directly or indirectly.

Customers are the reason we are here; without them we wouldn’t be Every team member at Ace Peninsula

Hardware is expected to pledge to keep the customer first and foremost regardless of his or her job. The promise we make to every customer is,

“We pledge to be Ace Helpful

Helping you is the most important thing we have to do today.” This promise

guides you to choose actions that best meet the customer’s needs.

Other responsibilities will includ...

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