Job Description
Job Summary:
We are looking for applicants to join our Support, Deployment & Licensing team in the US, interacting directly with customers and helping them to be successful.
This role is focused on computing, IT, and database skills, helping our customers install and manage our suite of enterprise software. It ultimately requires a broad knowledge of a range of technologies, and ideal candidates would enjoy working on a variety of different topics and projects. They would be energized by being confronted by a problem that they had never seen before.
A successful applicant would be responsible for diagnosing and progressing a wide range of possible customer issues with aPriori software, providing workarounds and resolutions where appropriate. If an applicant does not have all the requirements listed below, they will certainly have the opportunity to learn them all.
The team works collaboratively, and interacts with many different aspe...
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