Job Description

Individual Accountabilities

  • Ensure successful delivery of deployment projects within the assigned remit, meeting time, quality, and client satisfaction expectations
  • Monitor and communicate installation progress across all active projects.
  • Manage site readiness communications and ensure timely resolution of deployment issues.
  • Oversee escalation management (internal and external) to safeguard client satisfaction
  • Provide strong leadership to Deployment Coordinators, enabling effective execution of deployment activities and building team capability
  • Lead, coach, and develop Deployment Coordinators to achieve project outcomes.
  • Set clear performance expectations and provide feedback for growth.
  • Foster collaboration, accountability, and continuous improvement within the team
  • Manage deployment costs and profitability to ensure commercial outcomes align with organisational goals
  • Oversee cost and prof...

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