Deployment Lead

Key Responsibilities

Delivery Governance and Process Improvement

• Establish and enforce delivery governance to ensure consistency, quality, and compliance across engagements
• Apply ITIL-based practices across the full service lifecycle from service design to transition and operations
• Identify process inefficiencies and implement corrective actions to improve delivery quality
• Influence delivery teams to adopt and adhere to the Delivery Excellence and quality frameworks
• Perform complex contract reviews and identify delivery or compliance gaps

Risk Management and Compliance

• Facilitate adherence to enterprise Risk Management frameworks
• Identify and govern delivery, operational, and security risks including patching and vulnerability management
• Communicate risks to leadership and collaborate with delivery teams on mitigation strategies
• Ensure co...