Dental receptionist, de waterkant, cape town - ref# imr029-dr

About the job Dental Receptionist, De Waterkant, Cape Town

A dental practice in De Waterkant, Cape Town is seeking to recruit a well presented and organised Dental Receptionist. The ideal candidate will be dynamic, tech savvy, and patient focused, with the ability to manage front desk operations while delivering a professional and welcoming patient experience.

Roles and Responsibilities (but not limited to) Greet and assist patients in a courteous and professional manner Manage the switchboard and handle incoming calls Schedule, manage, and maintain appointment diaries Send appointment reminders via phone, SMS, or email Attend to patient enquiries and provide accurate information Manage patient flow and communicate delays professionally Maintain and update patient records and accounts Handle payments, collections, and receipting of monies Maintain filing systems and ensure easy retrieval of records Assist with patient emergencies and escalate where required Ensure strict confi...