Delivery & Customer Support Executive

About Us: Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including: Marketing Automation Sales CRM ERP for Procurement & Finance Channel Partner Management Vendor Management Customer & Broker Apps We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users. Key Responsibilities Software Implementation Handle end-to-end implementation of Buildesk ERP/CRM solutions for real estate clients. Understand customer business processes and map them to Buildesk workflows. Configure modules, user roles, permissions, and system settings based on client requirements. Coordinate implementation timelines and ensure successful project delivery. Requirement Gathering Conduct requirement gathering sessions with customers. Prepare implementation documents, process flows, and functional requirement documents (FRDs) wherever...