Delivery Apprentice

Job Description

Delivery Team Apprentice

We are seeking a proactive and detail-oriented intern to join our Delivery Team. This role provides operational and coordination support to ensure smooth delivery processes. The intern will assist with monitoring timekeeping compliance, tracking KPIs, supporting meetings, and managing follow-ups on key action items. Additionally, the intern will contribute to internal processes related to hiring exceptions.

Key Responsibilities

• Attendance & Compliance:
  Monitor attendance trackers and follow up with Engagement Managers to ensure timely upload of hours in PON.

• Performance Analysis:
  Calculate and report KPIs for the area, including:

  • OTACE compliance
  • ARVE
  • Timesheet completion rates

• Meeting Support:
  Attend key meetings (e.g., EMR sessions, forecast reviews) to capture action items and track them through completi...