Job Description
Position Summary:
The CS BI&A team has a clear mission: transform complex data into actionable insights that accelerate strategic development and enable operational transformation across Client Services. Our analytics professionals deliver on this mission by designing data‑driven solutions, surfacing systemic inefficiencies, and supporting initiatives that strengthen the service experience for clients and internal stakeholders.
As a key pillar within the broader BI&A organization, this role plays an essential part in advancing operational excellence and strategic decision‑making. Success requires strong analytical leadership, deep business context, and the ability to translate data into meaningful action. You will partner closely with Client Services leaders, initiative owners, and cross‑functional teams to identify opportunities, enhance processes, and elevate performance across the client‑facing ecosystem.
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