Job Description
Key Duties and Responsibilities Debtors Administration Maintain the debtors ledger and customer accounts. Generate and distribute monthly invoices for: Copier and printer rentals Managed print services Maintenance contracts Click charges (copy/print volumes) Consumables Allocate customer payments accurately. Reconcile debtor accounts. Prepare and issue customer statements. Follow up on outstanding accounts via telephone and email. Resolve customer account queries promptly. Monitor overdue accounts and implement collection procedures. Prepare weekly and monthly age analysis reports. Escalate long outstanding accounts where necessary. Maintain accurate customer credit records. Assist with month-end debtor reconciliations. Support annual financial audits by providing debtor documentation. Contract Administration Prepare new customer contracts. Process contract renewals and amendments. Maintain electronic and physical contract records. Capture contract information on ERP or accounting syst...
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