Debt Advice Tech Support Specialist

Citizens Advice is seeking a Technical Support Officer to join our team in Grantham, providing vital support in debt advice through various channels. The role involves offering technical guidance to caseworkers, conducting file reviews, and identifying best practices to ensure high-quality advice.

Full training will be provided to help the successful applicant develop processes that enhance the quality of our service. Join us in making a difference for individuals experiencing consumer-related debt, particularly in energy.