Dealer Customer Experience Specialist (Quality Assurance Team)

About BYD 

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About the Role

This role is based in our Mulgrave office within the Quality Assurance Division, reporting to a regional leader based in China.

As a Dealer Customer Experience Specialist (Quality Assurance Team), you will turn raw dealer service data into clear insights that drive real performance improvement. Your work will directly influence service quality, cust...