DCIM System Specialist

Role Summary

We are seeking a DCIM System Specialist with strong knowledge of data center operations and hands-on experience (or familiarity) with DCIM platforms. The role involves configuring fault alerts, incident workflows, and ticketing systems, with a focus on power and cooling chain–based fault logic.

The successful candidate will translate data center operational knowledge into actionable rules and workflows within a DCIM system. Training on the DCIM software will be provided.

Key Responsibilities

• Understand and apply end-to-end data center operational workflows, including power and cooling chain dependencies.

• Interpret Standard Operating Procedures (SOPs), Maintenance Operating Procedures (MOPs), Emergency Operating Procedures (EOPs), and escalation processes.

• Define and configure fault alerts based on power and cooling chain topology.

• Configure incident workflows and ticket...