Job Description

Overview

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full‑stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in‑house AI/ML infrastructure. Built by engineers, for engineers.

Responsibilities

  • Lead and manage L1, L2, IT infrastructure and field network engineers supporting data center IT infrastructure and GPU clusters
  • Ensure high availability and reliability of GPU clusters and IT infrastructure
  • Act as the primary escalation point
  • Monitor SLA, KPI, incident resolution
  • Oversee proactive maintenance and troubleshooting
  • Collaborate with vendors
  • Maintain support processes
  • Manage IT asset lifecycle activities

Qualifications

  • Over 3 years of experience managing technical support teams in a d...

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