Job Description

Elevate your project management career as a Dataset Program Manager at Voices. Drive hyperscale pilot programs with a deep customer focus while working in a hybrid environment.

In this pivotal remote-friendly role, you will manage complex dataset workstreams with a focus on customer service excellence. Reporting directly to the VP, Delivery & Operations, you will lead program execution, ensuring timely and effective delivery for AI clients. Your skills in project management and industry expertise will be crucial in navigating our evolving processes.

Key Responsibilities:
• Establish clear program parameters based on stakeholder requirements
• Lead hyperscale pilot programs from intake to closure
• Proactively mitigate risks and solve problems during program execution
• Maintain high standards of customer service throughout all phases
• Document and refine standard operating procedures based on pilot learnings

Requirem...

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