Job Description

Job Description

:

User support

  • Provide functional and technical assistance to BI platform users through the management of ITSM tickets
  • Analyze platform requests and impacts
  • Propose continuous improvement solutions

    • Maintenance in operational condition

  • Monitor the performance of SQL Server databases and BI tools to ensure availability and performance.
  • Manage the installations, updates, and patches of the different components of the platform (SQL Server, SSIS, SSAS, Power BI Report Server).
  • Diagnose and resolve incidents affecting the platform.

    • Data security:

  • Implement and maintain security controls to protect sensitive data.
  • Manage user access to the platform in accordance with platform and regulatory security policies.
  • Conduct regular security and systems compliance audits using platform security reports.

    • Requirements:

  • Proficiency in SQL Ser...

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