Job Description
Job Description and Requirement
Responsible for maintenance of Datacom equipment (Router/Switch).
Provide technical support to customers through remote trouble-shooting, assist to recover the service when outage happen in live network.
Perform the patch update or upgrade activity for Datacom equipment (CX600/ATN900/NE40E/S5300 Series etc.) to fix software defects or for version unification.
Onsite Maintenance support for critical problems that can't be solved by customer or local subcontractor according to SLA.
Make and review the technical solution to solve the issue basing on the troubleshooting, and perform the solution implement in live network for 6、customer, ensure the operation success.
Perform the pro-active maintenance activities such as rectification, risk elimination, switchover, accident drill, contingency plan and topology update, EOS management, ensure the network runnin...
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