Job Description

Role

As a Datacenter Technician, you will play a key role in ensuring the operational continuity and reliability of client infrastructure. You will work on equipment, cabling, maintenance, and technical projects while ensuring safety, compliance, and customer satisfaction.

You will collaborate closely with the Remote Hands and operations teams to deliver high-quality, reliable services to clients.

Responsibilities

  • Provide technical customer support and perform operational interventions, including handling Remote Hands requests. 
  • Assist in technical projects and support activities: setup, deinstallation, and documentation of equipment. 
  • Document progress, issues, and outcomes, and contribute to continuous improvement initiatives. 
  • Provide technical support and execute operational interventions requested by clients. 
  • Customer equipment migration: labeling, installation, documentation, and testing. 
  • Emergenc...

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