Job Description
- Sales Force Automation Front-End System Trainer.
- Preparation of training materials (local versions) and training of new users on TE
- User Acceptance Testing – Front End System
- Deployment and testing of new versions, patches and change request to users (on-site). Travel per need basis
- Prepare and load visit schedule using available integration tools.
- Responding to all queries in email that is related to SFA Front-end.
- Take calls directly from users in local language and create tickets.
- Monthly Coverage Plan
- Uploading of all changes including realignment, add and delete of customers in MCP.
- Verifying submitted MCP vs. MCP uploaded in DMS if reported to have an issue from sales representatives.
- Responsible in uploading and reports creation of Asset Masterfile.
- Responsible in uploading and extraction of reports related to POSM.
- Extracting of monthly reports: DSR Daily Performa...
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