Job Description
The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues.
Some of the role's duties include:
· Consulting with customers on complex use of Oracle products
· Contributing significantly towards the My Oracle Support Database communities
· Analyzing work load, implementing changes to improve productivity
· Proactively contributing to increasing the team's efficiency by sharing knowledge, providing feedback about best practices, writing tools
Qualifications
Technical degree i.e. BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, Chemistry or proven professional and technical experience.
Soft skills:
• Excellent written and verbal communication skills in Spanish and English
• Performing under pressure
• Problem Solver, Analytical thinker
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