Job Description

Job Description

Req ID: 303541 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Support Analyst to join our team in Mexico City, México (MX-MEX), Mexico (MX).

Job Summary:

We are seeking a proactive and organized Data Support Analyst to join our team. This role is essential for managing incoming Jira support tickets related to data requests and incidents, prioritizing these requests relative to ongoing projects, and ensuring timely resolution by either addressing the issues directly or assigning them to the appropriate team members.

Responsibilities:

  • Ticket Management: Monitor incoming Jira tickets, prioritize them according to urgency and team resources, and coordinate with the team to ensure timely resolution.
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