Data Quality Officer

Are you a detail-oriented professional with a passion for data integrity and high-quality customer service? We are seeking a proactive Data Quality Officer to join our Information Management unit. In this role, you will play a vital part in maintaining the accuracy of our corporate database to ensure seamless operations and financial reporting.

The Role

As a Data Quality Officer (Band 4), you will be responsible for the end-to-end lifecycle of customer data. From creating new name and address records to performing complex data cleansing, your work directly impacts the efficiency of every department in the organization.

Key Responsibilities Include:

• Database Maintenance: Update and modify the Name and Address Register (NAR) through various channels, including telephone, email, and face-to-face interactions.

• Data Cleansing: Investigate and resolve duplicate records, invalid addresses, and joint name issues to ensure a sin...