Job Description
Location: Ortigas (Onsite)
Schedule: Mid-shift
The Risk & Compliance Officer supports the organization by ensuring that all business process outsourcing (BPO) operations comply with regulatory requirements, client contractual obligations, data privacy standards, and internal risk controls. Reporting to the Head of Governance and Infrastructure, the role focuses on managing operational risks, monitoring compliance with industry best practices, and ensuring adherence to global client and local Philippine regulations. This position requires strong coordination with operations, HR, IT, legal, and client compliance teams.
QUALIFICATIONS:
- Bachelor’s degree in business, Law, Finance, Information Security, or a related field.
- 2 to 5+ years of experience in risk management, compliance, audit, or quality within a BPO organization.
- Knowledge of BPO o...
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