Job Description

What you’ll be doing

  • Delivering operational performance in a usable form

  • Optimising the calculate once often use strategy of the “measure model” in your designated area

  • Owning and delivering a specified dynamic reporting capability deployed in Product and service data

  • Quality on time delivery of critical reports for Product and Service ensuring this information can be accessed at the appropriate temporal grain as well as product dimension. Daily, Weekly, Monthly for each measure and metric as well as the product and functional dimensions

  • Development and maintain your data and reporting of Operational performance adding new products, processes and systems as they change and develop

  • To generate the data used across Service Delivery to drive and underpin high quality Service Delivery and Customer Experience.

  • Undertaking deep dive performance analysis - considering the product / process performance as well a...

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