Job Description

Data Ops Associate

Would you like to be part of a team that delivers high-quality support to our customers

Would you like the opportunity to learn cutting-edge administrative skills

About Our Team

The Customer Forms Support Team is part of the Customer Service and Order to Cash Enablement division. This team handles requests for information required by customers to establish Elsevier as a vendor in their systems, supporting compliance, billing, and legal operations.

About The Role

The role of the Data OPS Associate is to support the Customer Support and Order to Cash department by providing outstanding customer experience to our internal and external customers. Internal stakeholders involve Sales, Account Support, Customer Support, Finance, Legal, Contracts, and Cybersecurity Team.

Responsibilities

  • Maintai...

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