Job Description
Our client are specialists in the installation and removal of Insulation for commercial and residential properties. They pride themselves on delivering outstanding quality and service to their clients.
They are now seeking to hire a Data Entry Support Officer to ensure accurate, timely, and consistent processing of client and operational data.
Job/Role Responsibilities
- Enter, update, and maintain accurate client records in Servicem8 and other internal systems.
- Process high-volume, repetitive administrative tasks in accordance with documented procedures.
- Review job notes and client records to ensure information accuracy (read the notes principle).
- Confirm client readiness for bookings and services, sending reminders, confirmations, and follow-ups.
- Liaise with sales and operations teams to validate job status and timelines.
- Update booking statuses and workflow stages within systems.
- Flag inconsistencies, m...
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