Data Entry Clerk I

Description We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner.

Responsibilities:
• Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database.
• Enter client details, service-related information, and other required records with a high level of precision and completeness.
• Coordinate and schedule client appointments within the system while confirming information is recorded correctly.
• Direct calls to appropriate personnel when issues require additional support or specialized ass...