Job Description
You will join an onsite team providing 24x7 support with a mixture of onsite rota and oncall for an Oracle Cloud Infrastructure (OCI) datacenter Candidate will have previous datacenter Experience Responsible for effective delivery of technical support, rack installations, inventory receipts & returns, 5S and project work The break fix activities technicians are responsible for include, but not limited to, CPU/memory/Motherboard/HDD replacements, cable replacements, network issue diagnosis and problem diagnosis Long line cabling experience (up to 50 meters) is beneficial for this role with cabling expected to be at a world class standard. Experience with troubleshooting structured fiber where there are multiple hops. Work on problem escalations with relevant teams to resolution Prioritising tickets in the queue is crucial in conjunction with understanding Business Objectives Technician will perform activities in...
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