Data Centre Support Analyst

• Installs, moves and decommissioning data centre techology.

About Our Client

This opportunity is with a large organisation within the retail industry, known for its innovative approach to technology. The company provides a professional environment where employees can contribute to impactful projects and further develop their technical skills.

Job Description

• Provide first-level technical support to internal stakeholders in the retail industry.
• Monitor and manage data centre technology systems to ensure smooth operations.
• Assist with troubleshooting and resolving technical issues in a timely manner.
• Log and track support requests, ensuring accurate documentation.
• Collaborate with other departments to escalate and resolve complex issues.
• Maintain and update knowledge of company systems and processes.
• Provide training and guidance to end-users on various techn...