Job Description
Job Purpose:
- To provide efficient, effective technical support to both internal and external customers, Telco's vendor, suppliers, contractors with the objective of coordinating, managing, solving their problems in a minimal time frame and providing post-sales technical support to all AIMS customers
- Technical competency as Level-1 on Structured Cabling System & DC Infrastructure (non-power relation)
- To provide customer service in order to establish and maintain a strong relationship with customers
- To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
- Coordinate and act as a single point of contact within the engineering team, customers, Providers, Vendors & Contractors by support, maintenance, troubleshooting to customers covering AIMS' Products & Services of operations matters for all Data Centre sites of AIMS.
The Work Life:
- Tech...
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