Job Description

Key Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance:

  • Manages teams implementing action plans and conducting end-to-end on-site hardware installation, replacing and troubleshooting hardware and configurations for a region.
  • Oversees operations across teams performing server upgrades, replacing faulty storage, networking, and other related hardware in the data center for an existing customer base for a region.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation:

  • Oversees teams implementing designed and defined network communications and solutions, including cabling validation and networking equipment for a region.
  • Coordinates additional resources or subject matter experts to address highly complex or unresolved issues.

Technical Support and Trouble Shooting:

  • Oversees data center environments, customer environments...

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