Job Description

Position Summary/Overview:
The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.
Responsibilities:
  • Lead a team of contractors or vendors and support in the daily data centre operations
  • Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
  • Monitor critical facilities and infrastructure system alerts and perform necessary escalation
  • Perform incident management and escalation pertaining to any facilities and system downtime
  • Manage and administer the service desk operations
  • Ensure the implementation of safe systems on site activities.
  • Liaison with UOB BUs in re...

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