Job Description

Job Responsibilities:

  • Install, configure, maintain, and troubleshoot servers, storage systems, and networking hardware (e.g., routers, switches, firewalls).
  • Perform physical tasks such as racking, stacking, cabling, and hardware replacements.
  • Monitor and manage environmental controls (temperature, humidity, airflow) to ensure optimal data center performance.
  • Perform regular equipment inspections and preventive maintenance.
  • Respond to and resolve support tickets related to hardware and network issues in a timely manner.
  • Manage asset inventory and maintain detailed documentation of infrastructure, cabling layout, and equipment tracking.
  • Work closely with network and systems teams to support infrastructure upgrades, migrations, and incident resolution.
  • Ensure compliance with security protocols, safety standards, and company policies.
  • Participate in 24/7 shift rotation and on-call support schedule as req...

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