Data Center Customer Operations III

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Responsible for the prioritization, fulfillment, and quality assurance of time-bound ticket-driven requests within the Data Center to include: Expedite/Negotiate, Trouble, Smart-hands, Installation/De-installation of Cages/Cabinets/Cross-connects, Power, Cable Containment, Custom Orders and/or Network Support (in ...