DATA CAPTURER / CALL CENTER AGENTS

As a Call Centre Agent, you'll play a crucial role in engaging with clients in a telesales environment. You'll be the voice that represents our brand—offering support, providing product knowledge, and creating a top-tier customer experience. Interact directly with the member/s to sell the company's products and benefits/services. Making phone calls to contact prospective members.

Responsibilities

• Communicating with clients via phone in a professional and engaging manner.
• Meeting and exceeding sales targets.
• Resolving customer queries and issues effectively.
• Accurately logging calls and maintaining records.

Qualifications

• In the process of studying or completed a diploma or degree.
• Fluent in English and an African language.
• Excellent communication and time management skills.
• Strong customer service orientation.
• Have an understanding of the Treating Customer...