Job Description

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on‑call and out of hours support.

Key Responsibilities

  • Operate, monitor, and administer enterprise backup and recovery systems, ensuring stable and secure daily operations.
  • Take ownership of specific backup platforms and/or complex operational processes, including incident, problem, and change handling.
  • Configure and maintain backup policies, schedules, retention rules, and restore procedures in line with internal standards and compliance requirements.
  • Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
  • Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
  • Contribute to performance tuning and optimization of backup environments re...

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