Job Description
Job Overview
100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIME
Job Type: Full time
Admin | Non-voice
Email Handling Responsibilities
- Determining the nature of incoming emails and prioritizing them according to their importance
- Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
- Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
- Ensuring that the email received is answered immediately and no pending emails are left unattended.
- Responding to client inquiries and concerns sent through email
- Creating and sending emails to have a centralized communication with the clients
Reporting and Data Responsibilities
- Accountable for real-time reporting and diagnosing trends on key performance metrics.
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